These Terms and Conditions constitute a legally binding agreement between you ("User", "Player", "you", or "your") and 62php ("62php", "we", "us", or "our"), a PAGCOR-licensed online gaming platform operating in the Philippines. By registering an account, depositing funds, or using any services on the 62php website or mobile application, you agree to be bound by these Terms in their entirety.
By accessing or using the 62php platform in any capacity, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any provision contained herein, you must immediately cease using the 62php services and refrain from creating an account.
62php reserves the right to modify, amend, or update these Terms at any time without prior notice. Material changes will be communicated via email to your registered address and posted prominently on the website. Continued use of the platform following such modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
These Terms constitute a binding contract under Philippine law. By using 62php, you waive any right to participate in class-action lawsuits and agree to arbitration for dispute resolution as outlined in Section 12.
You must be at least 21 years of age to register an account or participate in any gaming activities on 62php. By registering, you represent and warrant that you meet this minimum age requirement. 62php employs age verification systems and reserves the right to request government-issued identification at any time to confirm your age. Any accounts found to belong to individuals under 21 years of age will be immediately suspended, and all funds, winnings, and bonuses will be forfeited without recourse.
62php services are available exclusively to residents of the Republic of the Philippines. You must be physically located within Philippine territory at the time of registration and gameplay. Use of VPNs, proxy servers, or other geolocation-masking technologies to circumvent jurisdictional restrictions is strictly prohibited and will result in immediate account termination and forfeiture of funds.
To use 62php services, you must complete the registration process by providing accurate, current, and complete information, including but not limited to:
You agree to maintain and promptly update your account information to ensure accuracy. Providing false, misleading, or fraudulent information is grounds for immediate account termination and may be reported to relevant authorities.
Each individual is permitted to register only one (1) account with 62php. Creating multiple accounts, duplicate accounts, or accounts under false identities is prohibited. If we detect multiple accounts linked to the same person (via IP address, device fingerprint, payment method, or other means), we reserve the right to suspend all associated accounts and void any winnings or bonuses obtained through such accounts.
As required by PAGCOR regulations and anti-money laundering (AML) laws, 62php must verify the identity of all users. You may be required to submit copies of government-issued identification (Philippine Passport, Driver's License, UMID, SSS ID, or PhilID) and proof of address (utility bill, bank statement) before you can withdraw funds. Failure to complete KYC verification within 30 days of account registration or upon request may result in account suspension and withdrawal restrictions.
You are solely responsible for maintaining the confidentiality of your 62php account username, password, and any other authentication credentials. You must not disclose your login details to any third party. Any activity conducted through your account will be deemed to have been authorized by you, and you will be held liable for all transactions, wagers, and withdrawals made using your credentials.
We strongly recommend enabling Two-Factor Authentication (2FA) for additional account security. While optional, 2FA significantly reduces the risk of unauthorized access. You acknowledge that failure to enable 2FA may increase your vulnerability to account compromise, and 62php shall not be liable for losses resulting from such compromise if 2FA was not activated.
If you suspect any unauthorized access to your account or any breach of security, you must immediately notify 62php customer support via live chat or email at [email protected]. We will investigate such reports and take appropriate action, which may include temporarily suspending your account to prevent further unauthorized activity.
You may not allow any other person to use your 62php account or access the platform through your credentials. Account sharing, lending, renting, or transferring accounts to third parties is strictly prohibited and will result in permanent account closure.
62php accepts deposits via GCash, PayMaya, Philippine bank transfers (BPI, BDO, Metrobank, UnionBank, and other major banks), cryptocurrency (Bitcoin, USDT), and select over-the-counter payment partners (7-Eleven, Cebuana Lhuillier). The availability of payment methods may vary based on your location and verification status.
The minimum deposit amount is ₱100 PHP. Maximum deposit limits vary by payment method and account verification level. Verified accounts may have higher deposit limits. 62php reserves the right to impose additional deposit restrictions based on responsible gaming assessments or regulatory requirements.
Most deposits are processed instantly and credited to your 62php account within minutes. However, bank transfers and certain payment methods may take 1–24 hours to clear. 62php is not responsible for delays caused by third-party payment processors, banks, or network issues. All deposits are final and non-refundable except in cases of technical error or duplicate transactions.
To withdraw funds, you must have completed KYC verification and met any applicable wagering requirements for bonuses. The minimum withdrawal amount is ₱100 PHP. Withdrawals are processed to the same payment method used for deposits, subject to AML regulations. If your deposit method does not support withdrawals (e.g., 7-Eleven cash deposit), we will arrange an alternative withdrawal method such as bank transfer or GCash.
Withdrawal requests are typically processed within 15 minutes to 24 hours, depending on the payment method and volume of requests. GCash and PayMaya withdrawals are usually instant, while bank transfers may take 1–3 business days. First-time withdrawals or withdrawals exceeding ₱50,000 PHP may require additional verification and processing time of up to 72 hours.
62php does not charge fees for withdrawals. However, your payment provider (bank, GCash, PayMaya) may impose their own transaction fees. You are responsible for any fees charged by third-party payment processors.
In accordance with Philippine AML laws and PAGCOR regulations, 62php is required to monitor and report suspicious transactions. We reserve the right to request source-of-funds documentation for large deposits or withdrawals. Failure to provide requested documentation may result in withdrawal delays or account suspension. We cooperate fully with law enforcement agencies investigating financial crimes.
All transactions are processed in Philippine Pesos (PHP). If you deposit using a foreign currency or cryptocurrency, the amount will be converted to PHP at the prevailing exchange rate at the time of transaction. Exchange rate fluctuations are not the responsibility of 62php.
Bonuses and promotions offered by 62php are subject to specific Terms and Conditions outlined in each promotion's description. Unless otherwise stated, bonuses are available only to verified accounts in good standing. You must opt-in to receive bonuses, and only one bonus per person, household, IP address, or payment method is permitted.
All bonuses are subject to wagering requirements (also known as rollover or playthrough requirements) before any winnings derived from the bonus can be withdrawn. The standard wagering requirement for 62php bonuses is 25x (bonus + deposit), unless otherwise specified in the promotion terms. For example, if you receive a ₱1,000 bonus on a ₱1,000 deposit, you must wager ₱50,000 (25 x ₱2,000) before you can withdraw winnings.
Not all games contribute equally toward wagering requirements:
Playing excluded games or low-contribution games while an active bonus is in use may result in bonus forfeiture.
Bonus abuse, including but not limited to creating multiple accounts to claim bonuses, colluding with other players, or using automated systems to clear wagering requirements, is strictly prohibited. 62php reserves the right to void bonuses, confiscate winnings, and close accounts involved in bonus abuse without prior notice.
Unless otherwise stated, bonuses and associated wagering requirements must be completed within 30 days of issuance. Any unused bonus funds or pending wagering requirements will expire after this period, and bonus funds will be removed from your account.
All games on 62php use certified Random Number Generator (RNG) technology tested and audited by independent third-party laboratories such as GLI (Gaming Laboratories International) and iTech Labs. This ensures that all game outcomes are random, fair, and cannot be manipulated by 62php or players.
Each slot game and casino game displays its theoretical Return to Player (RTP) percentage, which represents the statistical average payout over millions of game rounds. Actual results may vary significantly in the short term due to variance. RTP percentages are published by game providers and are not controlled by 62php.
Minimum and maximum bet limits vary by game and are displayed within each game interface. 62php reserves the right to modify betting limits at any time based on responsible gaming considerations, regulatory requirements, or operational needs. High-limit betting may require additional verification.
In the event of a game malfunction, software error, or technical glitch, all affected bets and payouts will be void. 62php will investigate such incidents and refund the original stake where appropriate. We are not liable for losses resulting from technical malfunctions beyond our control, including internet connectivity issues, device failures, or third-party provider outages.
Live dealer games are streamed in real-time from professional studios operated by licensed providers such as Evolution Gaming, Pragmatic Play Live, and others. You agree to conduct yourself respectfully in live game chat and comply with dealer instructions. Abusive, offensive, or disruptive behavior may result in removal from the game and account suspension.
The following activities are strictly prohibited on 62php and may result in immediate account termination, forfeiture of funds, and legal action:
62php maintains a zero-tolerance policy toward fraud, cheating, and abuse. Violations will result in permanent account closure, forfeiture of all funds, and potential legal prosecution. We reserve the right to share information about prohibited activities with other gaming operators, regulatory bodies, and law enforcement.
62php is committed to promoting responsible gaming and providing tools to help players maintain control over their gambling activities. We recognize that gambling can be addictive and may cause harm to vulnerable individuals. Our Responsible Gaming Policy outlines the measures we take to prevent problem gambling and support players who need assistance.
Persons under 21 years of age are strictly prohibited from accessing 62php services. We employ age verification systems and reserve the right to request identification at any time. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites.
62php provides self-assessment questionnaires to help you evaluate your gambling behavior. These tools are available in your account settings and are designed to identify early warning signs of problem gambling.
You may set daily, weekly, or monthly deposit limits and loss limits through your account settings. Once set, these limits can only be reduced immediately; increases require a 24-hour cooling-off period. We encourage all players to set limits aligned with their budget and financial circumstances.
You can configure session time limits and enable reality check reminders that display your playing time and net win/loss at specified intervals. These tools help you maintain awareness of your gambling activity.
If you feel that gambling is negatively impacting your life, you may request self-exclusion for a period of 7 days, 30 days, 90 days, 6 months, 1 year, or permanently. During the self-exclusion period, your account will be inaccessible, and you will not receive promotional communications. Self-exclusion requests are effective immediately and cannot be reversed during the exclusion period. To request self-exclusion, contact our support team at [email protected].
If you or someone you know is struggling with gambling addiction, we encourage you to seek help from professional organizations:
For more information, please visit our full Responsible Gaming Policy.
All content on the 62php platform, including but not limited to logos, trademarks, graphics, text, software, game titles, and audiovisual materials, is the exclusive property of 62php or our licensed third-party providers and is protected by Philippine and international intellectual property laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on the 62php platform without our express written permission.
The 62php brand name, logo, and associated trademarks are registered trademarks of 62php and may not be used in connection with any product or service not affiliated with 62php without prior authorization.
62php services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.
To the maximum extent permitted by Philippine law, 62php, its directors, officers, employees, affiliates, and licensors shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, revenue, data, or use, arising out of or in connection with your use of the platform, whether based on contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
In no event shall 62php's total liability to you for all claims arising out of or related to these Terms or your use of the platform exceed the total amount deposited by you into your 62php account during the six (6) months immediately preceding the event giving rise to the claim, or ₱10,000 PHP, whichever is less.
62php is not responsible for the content, accuracy, or functionality of third-party websites, payment processors, or game providers. Links to third-party sites are provided for convenience only and do not constitute endorsement. Your use of third-party services is at your own risk and subject to their respective terms and conditions.
62php reserves the right to suspend or restrict your account at any time, with or without notice, if we reasonably believe that:
You may close your 62php account at any time by contacting customer support. Before account closure, you must withdraw or forfeit any remaining balance. Closed accounts cannot be reopened, and you must register a new account if you wish to use 62php services in the future.
Upon account termination, all rights and licenses granted to you under these Terms will immediately cease. You will no longer have access to your account, and any pending bonuses, promotions, or loyalty points will be forfeited. 62php will process any legitimate withdrawal requests for remaining balances in accordance with our standard procedures, subject to completion of any necessary verification.
If your account is terminated due to fraud, breach of Terms, or prohibited activities, 62php reserves the right to forfeit any remaining balance, including deposits, winnings, and bonuses. We may also pursue legal action and cooperate with law enforcement to recover damages.
If you have any complaints or disputes regarding your 62php account, transactions, or gaming experience, you must first attempt to resolve the issue by contacting our customer support team via live chat or email at [email protected]. We will make reasonable efforts to resolve disputes amicably and promptly.
If your issue is not resolved to your satisfaction by customer support, you may escalate the matter to our management team by emailing [email protected]. Include your account details, a detailed description of the issue, and any supporting documentation. Management will review your complaint and respond within 7 business days.
If you remain dissatisfied after exhausting our internal complaint procedures, you may file a formal complaint with the Philippine Amusement and Gaming Corporation (PAGCOR), our regulatory authority. PAGCOR's contact information and complaint procedures are available on their official website.
Any disputes arising out of or relating to these Terms, your use of 62php services, or the relationship between you and 62php that cannot be resolved through the processes outlined above shall be resolved through binding arbitration in accordance with the Philippine Alternative Dispute Resolution Act of 2004 (Republic Act No. 9285). Arbitration shall be conducted in Metro Manila by a single arbitrator mutually agreed upon by both parties, or in the absence of agreement, appointed by the Philippine Dispute Resolution Center (PDRC).
You agree to resolve disputes with 62php on an individual basis only and waive any right to participate in class-action lawsuits or class-wide arbitration. This waiver is binding and enforceable to the fullest extent permitted by law.
These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to conflict of law principles. The courts of Metro Manila shall have exclusive jurisdiction over any legal proceedings not subject to arbitration.
62php reserves the right to modify, amend, or update these Terms and Conditions at any time, at our sole discretion, to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated to you via:
The revised Terms will take effect immediately upon posting unless otherwise stated. Your continued use of 62php services following the posting of updated Terms constitutes your acceptance of the changes. If you do not agree with the revised Terms, you must cease using 62php services and may close your account as outlined in Section 11.2.
It is your responsibility to review these Terms periodically to stay informed of any updates. We recommend checking this page each time you log in to ensure you are aware of the current Terms governing your use of the platform.
If you have any questions, concerns, or inquiries regarding these Terms and Conditions or any aspect of 62php services, please contact us through the following channels:
Our customer support team operates 24 hours a day, 7 days a week, and is fluent in English, Tagalog, and Cebuano. We strive to respond to all inquiries within 24 hours, though most queries are addressed within 2–4 hours.
62php is operated under a valid license issued by the Philippine Amusement and Gaming Corporation (PAGCOR). License number and verification details are available in the footer of our website and can be verified through the official PAGCOR registry.
All 62php players must be 21 years or older. We verify age through government-issued ID during KYC. Underage accounts are closed immediately with funds forfeited per PAGCOR regulations.
Standard wagering requirement is 25x (bonus + deposit). Game contributions vary: slots 100%, live casino 10–20%, sports 50%. Bonus expires in 30 days if unused.
You're responsible for keeping login credentials confidential. Enable 2FA for extra protection. Notify us immediately if you suspect unauthorized access to your account.
Minimum deposit/withdrawal ₱100. Most withdrawals process in 15 minutes to 24 hours. KYC verification required for first withdrawal. No fees charged by 62php.
Fraud, multiple accounts, bot usage, collusion, and money laundering result in immediate termination and fund forfeiture. We cooperate with law enforcement on illegal activity.
Set deposit/loss limits, session timers, and self-exclusion periods in your account. Contact PAGCOR Helpline 1-800-88-724267 for gambling addiction support.
Our customer support team is available 24/7 to answer any questions about these Terms & Conditions, account policies, or your rights as a 62php player. Reach out via live chat, email, or Viber for immediate assistance.
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