This Privacy Policy explains how 62php ("we," "us," or "our") collects, uses, stores, protects, and shares your personal information when you use our online gaming platform. We are committed to protecting your privacy and maintaining the confidentiality of your data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and PAGCOR regulations.
62php is committed to safeguarding your personal information and respecting your privacy. This Privacy Policy governs the collection and processing of personal data through our website (https://62php.cam), mobile applications, and related services (collectively, the "Platform").
As the data controller, 62php is responsible for determining the purposes and means of processing your personal data. We adhere to the principles of transparency, fairness, and lawfulness as mandated by the Data Privacy Act of 2012 and implementing regulations issued by the National Privacy Commission (NPC) of the Philippines.
We employ industry-standard encryption, secure servers, and comprehensive access controls to protect your personal data. Your information is never sold to third parties for marketing purposes.
When you register for a 62php account, we collect the following personal identification information:
To process deposits, withdrawals, and financial transactions, we collect:
When you access the 62php platform, we automatically collect technical information, including:
We collect data related to your gaming activity to improve user experience, detect fraud, and comply with responsible gaming obligations:
When you contact 62php customer support or communicate with us via live chat, email, or social media, we collect:
With your consent, we may collect:
62php processes your personal data for the following purposes:
With your explicit consent, we may use your contact information to send:
You may opt out of marketing communications at any time by clicking the "Unsubscribe" link in emails, adjusting your account settings, or contacting customer support.
Under the Data Privacy Act of 2012, we process your personal data based on the following legal grounds:
Processing is necessary to perform our contractual obligations under the Terms and Conditions you agreed to when registering your account. This includes account creation, transaction processing, game access, and customer support.
Processing is required to comply with Philippine laws and regulations, including PAGCOR licensing requirements, AML/CTF laws (Republic Act No. 9160, as amended), the Data Privacy Act of 2012, and tax reporting obligations.
Processing is necessary for our legitimate business interests, including fraud prevention, security monitoring, platform improvement, and responsible gaming measures, provided these interests do not override your fundamental rights and freedoms.
For marketing communications, non-essential cookies, and data processing beyond legal requirements, we rely on your explicit, informed, and freely given consent, which you may withdraw at any time.
62php does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data in the following limited circumstances:
We share personal data with trusted third-party service providers who assist us in operating the platform, including:
All service providers are contractually obligated to protect your data, use it only for specified purposes, and comply with applicable privacy laws.
We may disclose your personal information to:
In the event of a merger, acquisition, corporate restructuring, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy. We will notify you of such transfers via email or prominent notice on the platform.
We may share information about fraudulent accounts, suspicious transactions, and prohibited activities with other gaming operators, fraud prevention consortiums, and industry databases to protect the integrity of the online gaming ecosystem.
We may share your information with third parties when you have given explicit consent, such as participating in third-party promotions or linking social media accounts.
62php employs robust technical, administrative, and physical security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction:
While we implement strong security measures, you also play a role in protecting your account. Use strong, unique passwords, enable 2FA, never share your login credentials, and log out after each session, especially on shared devices.
62php retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
While your account remains active, we retain all personal data, transaction history, and gaming records to provide continuous service and comply with regulatory requirements.
Upon account closure, we retain certain information for:
If you opt out of marketing communications, we will stop sending promotional messages but may retain minimal contact information to honor your opt-out preference and prevent future marketing.
We may retain anonymized and aggregated data indefinitely for analytics, research, and business intelligence purposes. Anonymized data cannot be used to identify you personally.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after closure | PAGCOR & AML compliance |
| Transaction History | 5 years after closure | Financial audits, tax reporting |
| Gaming & Betting Records | 5 years after closure | Regulatory compliance, dispute resolution |
| KYC Documents | 5 years after closure | AML/CTF regulations |
| Fraud-Related Data | Indefinite | Security, fraud prevention |
| Marketing Opt-Out Records | Indefinite | Honor opt-out preferences |
Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. You may access most of your account information directly through your account dashboard. For additional data access requests, contact our Data Protection Officer at [email protected].
You may update or correct inaccurate or incomplete personal information through your account settings or by contacting customer support. For KYC-related changes, verification may be required.
You may request deletion of your personal data under certain circumstances, such as when data is no longer necessary for the purposes it was collected, or when you withdraw consent. However, we may retain data required for legal compliance, fraud prevention, or legitimate business purposes.
You may object to processing based on legitimate interests or for direct marketing purposes. If you object, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
You may request a copy of your personal data in a structured, commonly used, and machine-readable format (e.g., CSV, JSON) for transfer to another service provider.
For processing based on consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
If you believe your privacy rights have been violated, you may file a complaint with 62php's Data Protection Officer or directly with the National Privacy Commission (NPC) of the Philippines:
National Privacy Commission
5th Floor, Philippine International Convention Center (PICC)
Vicente Sotto Street, Pasay City, Metro Manila
Email: [email protected]
Website: privacy.gov.ph
To exercise any of these rights, submit a written request to [email protected]. Include your full name, registered email address, and a detailed description of your request. We will respond within 15 business days and may require identity verification before processing sensitive requests.
Cookies are small text files stored on your device when you visit the 62php platform. They enable us to recognize your device, remember your preferences, and provide a personalized user experience.
Necessary for platform functionality, security, and account access. These cannot be disabled as they are essential for core features like login, transaction processing, and session management.
Help us understand how users interact with the platform by collecting anonymized data on page views, bounce rates, session duration, and user flow. We use Google Analytics, Hotjar, and similar tools.
Remember your preferences, language settings, and personalized features such as favorite games, deposit limits, and notification settings.
Used to deliver targeted ads, measure campaign effectiveness, and retarget users across platforms (e.g., Facebook Pixel, Google Ads). These require your consent.
You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may impair platform functionality. For more information on cookie management, visit:
We use third-party analytics and advertising tools that may set their own cookies. We do not control these third-party cookies and recommend reviewing their privacy policies:
62php primarily operates within the Philippines and stores data on secure servers located in the Philippines and ASEAN region. However, some of our service providers (e.g., cloud hosting, payment processors, game providers) may be located outside the Philippines.
When we transfer personal data internationally, we ensure adequate protection through:
We do not transfer data to countries or jurisdictions that lack adequate data protection safeguards without implementing additional protective measures or obtaining your explicit consent.
62php services are strictly for individuals who are at least 21 years of age. We do not knowingly collect personal data from persons under 21 years of age. If we discover that we have inadvertently collected data from a minor, we will immediately delete such information and close the associated account.
Parents and guardians are encouraged to monitor their children's internet usage and utilize parental control software to prevent minors from accessing gambling websites. If you believe a minor has accessed 62php or provided personal information to us, contact [email protected] immediately.
All 62php users must verify their age through government-issued identification during KYC. Providing false age information or using another person's identity is a serious violation that will result in permanent account closure and potential legal action.
62php reserves the right to update, modify, or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated via:
The updated Privacy Policy will take effect immediately upon posting unless otherwise stated. Your continued use of the platform following the posting of changes constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
Email: [email protected]
Subject Line: "Privacy Inquiry - [Your Name]"
Response Time: We aim to respond to all privacy inquiries within 15 business days.
Email: [email protected]
Live Chat: Available 24/7 through your account dashboard
Viber/WhatsApp: Available through customer support
62php Data Protection Office
Metro Manila, Philippines
(Full postal address available upon request for formal legal correspondence)
National Privacy Commission (NPC)
Email: [email protected]
Website: privacy.gov.ph
Hotline: (02) 8234-2228
All personal data transmitted to and stored by 62php is protected with industry-standard 256-bit SSL/TLS encryption. Your payment information is processed through PCI DSS-compliant gateways.
62php fully complies with Republic Act No. 10173 (Data Privacy Act of 2012) and National Privacy Commission regulations. We process your data lawfully, transparently, and securely.
Access, correct, delete, or port your data anytime. You control your marketing preferences and can withdraw consent for non-essential processing through your account settings or by contacting us.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is shared only with trusted service providers bound by confidentiality agreements.
Account and transaction data is retained for 5 years after account closure to comply with PAGCOR and AML regulations. Fraud-related data may be retained indefinitely for security purposes.
Contact our Data Protection Officer at [email protected] for any privacy concerns, data access requests, or questions about how we handle your personal information.
Our Data Protection Officer and customer support team are here to help. Whether you need to access your data, update account information, or understand how we protect your privacy, we're available 24/7 to assist you.
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